HISTORY
Unlike many pest control companies, EUI was not started by a former employee of a large company. In fact, in 1982 when Craig Duncan started out, he had never worked full time for any pest control company. A relative in Norfolk, VA had offered a few part-time assignments fumigating grain ships and other odd jobs. It was enough to pique Craig’s interest, and a new career was born. Armed with little more than some basic training, a sprayer, and the desire to learn the trade and grow a business, Craig Duncan began Exterminating Unlimited Inc. in Mechanicsville, Virginia. With the help of his new bride, Beth, and industry suppliers, Craig began to develop a customer base and become educated in pest management.
From day one, the driving force behind EUI has always been honesty and quality service. Having been raised with Christian principals, Craig and Beth frequently pondered the phrase “do unto others as you would have done to you” as they began building their customer base, literally one customer at a time. After 29 years of marriage and working together, Craig and Beth still lead the team at EUI.
What this means to you:
- Locally owned company by locally grown kids
- Stability – EUI has been here while many start-up companies have failed or sold out
- We know things – like seasonal pest fluctuations, local construction, how to find our way across town
- You have access to the owners, who still care about our clients
COMMITMENT TO TRAINING
Joining the local, state and National Pest Management Associations were logical steps to obtain cutting-edge training and learning professionalism. Association membership helped us recognize the role all companies have in public perception of our industry. Even as a small company, we want to do our part to improve the respectability of professional pest management. We are committed to improving the industry and the way we do business.
What training?
- From National Pest Management Association ( www.pestworld.org)
- PestWorld – the industry’s largest annual convention
- Good-to-Great Conference
- Food Safety Workshop
- Bird Barrier Urban Bird Control Seminar
- Nuisance Wildlife Management Seminar
- NPMA Mid-Atlantic Conference
- Legislative Day
- From Virginia Pest Management Association (www.vpmaonline.com)
- Wood Destroying Insect (WDI) Certification Training
- WDI Recertification Training
- Pre-treat Workshop
- State Technical Meeting
- From leading manufactures and suppliers, in-house and outside seminars
- BASF
- Bayer
- Bell Laboratories
- Catchmaster
- Eco-PCO
- FMC
- Rockwell Laboratories
- Whitmire-MicroGen
- Forshaw Distribution
- Residex
- Weekly in-house training on topics including –
- Customer service
- Ladder Safety
- Defensive Driving
- Seasonal pest review
- Trapping and exclusion methods
- Spill Control
- Labels – reading and reviewing mixing and applicationinstructions
- IPM – Integrated Pest Management – minimizing the environmental impact while maximizing results
- Termite treatments
- Equipment repair
OUR SERVICE PROFESSIONALS
There are not enough words to express our pride and appreciation for our technicians! Our hard-working, knowledgeable and committed service professionals are among the finest in central Virginia. When a new technician is hired with no prior pest control experience, we invest weeks of hands-on, in-the-field training, in addition to classroom training. As the seasons change, there will be different pests and training required. We pair every new technician with a seasoned technician who can guide them through the learning process. When joining our team, even experienced service professionals ride with our certified applicators for a minimum of two weeks to acclimate to EUI’s standards of excellence, equipment and paperwork.
What this means to you:
- Peace of mind
- Uniformed technicians
- Clearly identified service vehicles
- Criminal background checks including sex offender registry for all new hires
- Drug screening and Drug-free workplace
- Annual Driving record review for each service professional
- Virginia Department of Agriculture Registered Technician or Certified Applicator license before route assignment
- Readily available tools and training for all types of pest problems
- Radio dispatched trucks and pagers for prompt communication
PROOF OF OUR COMMITMENT – QUALITY PRO
In 2009, EUI earned Quality Pro status through NPMA. Reserved exclusively for member companies of the National Pest Management Association, QualityPro standards include everything from hiring practices, insurance, contracts, safety practices, and testing to ensure that all of our service personnel are worthy of Quality Pro designation. EUI also earned approval in the Quality Pro Green and Quality Pro Schools categories. For more information, click here.
MANAGEMENT
Craig Duncan: President
Beth Duncan: Owner, Secretary-Treasurer
David Price: Marketing Manager for MoldExterm
Every company has names, and every name has a face. We hope to add the faces to our website soon. These three names represent over 75 years of cumulative pest management experience. Wow! That’s experience you can count on to solve all your pest problems. The cumulative experience of the office staff and service professionals averages seven years each.
What else have we done?
- Craig Duncan was President of Central Virginia Pest Management Association for two years. He recently served a term as an elder at Messiah Christian Church, and currently serves on the Board of Directors for the Hanover Industrial Air Park Business Association.
- Beth Duncan currently serves on the Virginia Pest Management Association Board of Directors.
- David Price worked for EUI in the past, but has returned to help us grow our new venture with MoldExterm.
These are not all of our accomplishments but are just a sampling to demonstrate our commitment to the industry and the community.
Virginia Department of Agriculture Licenses:
· General Pest Control (Including Food Processing)
· Wood Destroying Pest Control
· Public Health
· Fumigation (non-agricultural)
· Turf Pest Control
· Vertebrate Pest Control
Other notable training: Purdue Pest Management Correspondence Course.
OUR SERVICE VEHICLES
After you’ve seen an EUI service vehicle, you will probably notice them all over town! The cap gives ample room for the technicians to carry the supplies they need. From commercial fly control to termite treatment to nuisance wildlife removal and anything in between, EUI has your solution!